To do this successfully, we look at challenges creatively. And this approach has seen us pioneer many of the practices and techniques that are now standard across our industry. From the very top of the organisation down, we provide a level of service that keeps our customers coming back to us. The fact that 99% of them would recommend us shows that we’re doing something right.

Our size is also a big part of our success. We’re large enough to undertake the biggest transfers, yet small enough to add the personal touch to every transaction we make for our customers. And that’s something we’ll never lose.